Zendesk maintains a publicly available data erasure directive that describes Zendesk`s data erasure processes at the end or expiry of a customer`s agreement with Zendesk. Some of this data is collected so that we can make sure that you have no problems during your stay on the site. Other data can be used to analyze your behavior as a user of the site. The General Data Protection Regulation (GDPR) is the European Data Protection Regulation, which replaces the European Data Protection Directive (Directive 95/46/EC). The RGPD handles the processing of personal data and the free flow of that data. The aim is to strengthen the security and protection of personal data in the EU and to harmonise EU data protection legislation. Overall, it contains a set of data protection principles and requirements that must be met when processing personal data. Zendesk customers who purchase the Add-on Data Center Location have the option to choose the region (among the Zendesk regional options available) where the data center where the service data is located. For more information, see our regional data hosting policy. Otherwise, Zendesk can use all the global data centers it uses to host service data. Entertainment history contains valuable information that helps your business grow. RGPD compliance allows this information to be retained while removing the customer`s personal data. The application creates a unique identifier and makes it impossible to identify the person.

2.10 Delete or return data: at the end or expiry of the data protection authority, the subcontractor (at the request of the customer) will destroy all data (including all copies of the data) in its possession or control (including all data attributed to third parties for processing); provided, however, that customer data (including data) can be retained for legal and compliance purposes for up to 18 (18) months. Notwithstanding the above, the subcontractor cannot at any time reduce the security measures until the data is permanently erased. Company-wide data protection rules are enterprise-wide guidelines approved by EU data protection authorities to facilitate the intra-group transfer of personal data from the European Economic Area (EEA) to countries outside the EEA. The BBC is based on strict data protection principles established by EU data protection authorities and requires intensive consultation with these authorities. The full list of authorized entities is available here in the list of approved mandatory business rules. We also have standard contractual clauses with Slack, on their computer addendum. 2.11 Verification: The subcontractor allows the customer (or its external auditors) to comply with this declaration of confidentiality by the subcontractor and makes available to the customer all the information, systems and collaborators necessary for the client (or its external auditors) to carry out such a check.